Enquiry Forms:
When you send an email or complete an enquiry form, Burlington Clinic will not share your email address or private information with any outside parties except for relevant consultants or healthcare associates directly involved in your care or enquiry. If you sign up for any newsletters or informational lists, you will only receive content you have requested, and your contact information will not be shared outside Burlington Clinic except as strictly required to facilitate related services.
By submitting an enquiry or request form, you agree to be contacted by Burlington Clinic and its associates via email, phone, SMS, WhatsApp, or other communication channels.
Reliability of Information
The resources and materials on this website are for general information purposes only. The website is not intended to replace any existing channels of communication, consultation, advice, or diagnosis provided by qualified professionals. No part of the website is intended as specific health or legal advice.
Logged Information
Burlington Clinic may maintain records of website usage (such as page accesses) for the purposes of analyzing trends, site administration, and improving user experience. These records do not contain personal information.
The services and materials provided on this website are supplied “as is,” and Burlington Clinic, as well as the website hosts and administrators, expressly disclaim all warranties, express or implied, to the extent permitted by law—including, but not limited to, warranties of satisfactory quality, merchantability, or fitness for a particular purpose. Except in cases of death or personal injury caused by negligence, Burlington Clinic and the website hosts exclude liability for any claims, losses, or damages of any kind (including direct, indirect, incidental, or consequential loss, compensatory damages, or loss of profits or data) in connection with any information and/or services provided via the website.
Burlington Clinic conducts its operations in compliance with all applicable laws and regulations. The Clinic does not permit, promote, or endorse content or services prohibited under Indian law, and actively opposes any illegal or unethical activity. Any content or testimonials displayed on the website represent the views of those individuals and do not imply endorsement by Burlington Clinic.
If you observe any unauthorized or inappropriate content, please notify us immediately so appropriate action may be taken.
If you wish to cancel or request a refund for any online payment or registration fees, please submit your payment details (including date of payment, transaction number, and registration ID) along with your request for administrative approval. Refunds, net of processing charges, will be issued within 5–10 working days if the appointment or consultation has not been availed.
For assistance:The presence of video content on this website does not constitute an endorsement by Burlington Clinic or its affiliates. Video content is made available solely for educational and informational purposes, and is not a substitute for professional advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any health-related questions. Never disregard medical advice or delay obtaining it because of information in our videos or on our website.
Burlington Clinic does not guarantee the accuracy or completeness of video content, nor any third-party content linked therein, and expressly disclaims all liability for damages arising from the use of such content.
If you have any questions regarding these terms, disclaimers, or privacy policies, please contact us at [info@drskjainsclinic.com] or [+91 9015978978].
Let me know if you’d like any further modifications!
Dr. S. K. Jain’s Burlington Clinic Pvt. Ltd. (“Burlington Clinic”, “we”, “us”, “our”) and its subsidiaries, franchisees, and affiliates (from time to time) operate clinics, health and wellness consultation facilities, pharmacies, and diagnostic laboratories under the brands of Dr. S. K. Jain’s Clinic, Burlington Clinic, and other related brand names. When you interact with us—whether to avail our services, purchase wellness products, make inquiries, or participate in business transactions—you may voluntarily provide us information to enable us to deliver our services or conduct transactions with you.
In this Privacy Statement and Policy (“Privacy Policy”), references to “you” or “your” refer to the individual seeking our services, along with any relatives, guardians, caretakers, or authorized representatives (“Authorised Representative”) acting on your behalf.
This Privacy Policy describes our practices regarding the types of information we receive, how we use or retain such information, our policy on sharing that information, and how you may manage your personal information. Please read this Privacy Policy in conjunction with our General Consent Form and other relevant documentation.
This Privacy Policy is published in compliance with:
When you use our services or interact with us, we may collect various types of information, which may include (collectively, “Information”):
| Type | Details |
| Personal and Contact Information | Your name, age, gender, occupation, address, contact number, email address, place of work, or information relating to your Authorized Representative. |
| Financial Information | Details related to your payments, including insurance information, payment instruments, or government and corporate benefit scheme eligibility. |
| Health & Medical Information | Details regarding your health, such as height, weight, date of birth, medical records/history, consultant notes, prior and ongoing health status, diagnostic reports, prescribed medications, allergies, lifestyle data, imaging (e.g., photos for diagnostics), and any other relevant information you or your Authorized Representative voluntarily submit to us. |
| Personal Information (as under law) | Information that directly or indirectly identifies you, alone or in combination with other data, as defined in applicable law. Some Information may be classified as Sensitive Personal Data or Information (“SPDI”), and is treated accordingly. |
We and our affiliates may collect, use, process, disclose, or store your Information for purposes including but not limited to the following (collectively, the “Purposes”):
a. Health & Wellness CareYou may obtain a copy of your information or request changes by submitting a request (with supporting ID) to us. Subject to applicable law and data retention obligations, such requests will be processed as promptly as possible.
If you wish to correct, update, delete, or request changes to your Information (including SPDI), please contact us. We will make good faith efforts to process your requests, subject to any legal obligations, and will inform you if any changes cannot be carried out for compliance or operational reasons.
We will keep your Information for as long as necessary to provide you with our services, fulfill the Purposes described above, or as otherwise required under applicable law or internal policy. Data that is no longer needed will be securely deleted, unless anonymized or retained for legal archiving.
We employ appropriate physical, technical, and operational safeguards to protect your Information against loss, misuse, unauthorized access, and modification. However, we are not liable for events beyond our reasonable control, including unauthorized third-party actions, force majeure, or security breaches not due to our negligence.
You are responsible for ensuring the Information you provide is correct and up to date. We are not liable for losses arising from provision of inaccurate data. To the fullest extent permitted by law, Burlington Clinic and its affiliates, directors, consultants, and staff disclaim liability for incidental, indirect, consequential, special, or exemplary damages of any kind relating to the use or mishandling of your Information.
We reserve the right to change, modify, or update this Privacy Policy as required to reflect business practices or legal requirements. Please review this policy periodically for the latest version.
If you have questions, require clarifications, or wish to object to/withdraw consent for data processing (subject to applicable law), please contact our Grievance Officer:
Grievance Officer
Dr. S. K. Jain’s Burlington Clinic Pvt. Ltd.
Email: [info@drskjainsclinic.com]
Phone: [+91 9015978978]
Withdrawal of consent may result in our inability to provide services to you.
By accessing our website (www.drskjainsclinic.com), availing our services, or submitting information to us in any manner, you signify your consent to this Privacy Policy and your agreement to our collection, use, disclosure, and retention of your Information as set out herein.
